Stephen A. Lupton
Education and Certification
Bachelor of Science in Business Administration – University of North Carolina Wilmington
Concentration: Leadership and Management
Cisco Certified Network Associate (CCNA): Routing and Switching
Obtained: November 1, 2019
Work Experience
Senior IT Systems Administrator – nCino 2022 – Present
- Overhauled MacOS MDM system, migrating 900 endpoints from Jamf to Kandji in four months with zero downtime.
- Scripted and automated SimpleNexus and DocFox Slack workspace migrations with Python and Slack APIs, reducing manual effort by 75%.
- Developed real-time vulnerability dashboards, cutting endpoint exposure by 80% and influencing quarterly procurement decisions.
- Standardized device-naming conventions, accelerating ticket triage by 30% across the organization.
Systems Administrator – The N2 Company 2020 – 2022
- Managed a 200-ticket monthly helpdesk and architected Windows/Linux servers supporting 500+ users.
- Deployed HIPAA‑compliant Amazon WorkSpaces for HR, securing PHI for 120 staff and reducing licensing costs by 20%.
- Rolled out Kandji and Windows Autopilot with Intune across 300 endpoints, cutting provisioning time by 60%.
Network Administrator – City of Wilmington 2019 – 2020
- Earned CCNA certification and deployed PRTG SNMP monitoring on 50+ devices, boosting uptime to 99.9%.
- Redesigned UPS infrastructure and delivered real-time dashboards for executive reporting.
- Managed Layer 2/3 Dell & Cisco switches and served as first-level escalation for network incidents.
Technical Skills
- Device & Endpoint Management: Jamf, Kandji, Intune, Microsoft Autopilot, Google Drive → OneDrive migrations, ScreenConnect, AssetSonar
- AI & Automation: Jasper AI, Frame AI, Clari Copilot, GitHub Copilot, Codeium, Microsoft Copilot/Studio, Project Alexandria; Confluence, Jira/Slack connector; Founder & Organizer of Homebrew LLM Club
- Scripting & Integration: Python, ZSH, Slack APIs, custom migration and vulnerability-remediation scripts
- Security & Vulnerability Management: CrowdStrike, ZScaler, Rapid7, SecureW2, Microsoft/Azure 2FA & Passport, Kandji patch management
- Cloud & Virtualization: AWS (EC2, S3, Bedrock, WorkSpaces), Azure AD & infrastructure, VMware Horizon
- Networking & Infrastructure: SNMP (PRTG), FortiOS, Dell & Cisco (Layer 2/3), UPS/PDU management